refund policy:
Welcome to upcmts! We’re thrilled to have you as part of our community and hope you enjoy the specific features we offer. Here at upcmts.com, we understand that plans can change, and we’re committed to providing you with a hassle-free experience if you need to cancel or seek a refund.
Cancellation Policy:
If for any reason you wish to cancel your subscription, we’ve got you covered. You can cancel your subscription at any time, but please note the following conditions:
1.Usage Limit: To be eligible for cancellation, your total usage of our service must be below 2 accesses per specific plan. Each plan allows access to our specific features up to 5 times, so we kindly ask that you ensure your usage remains below this threshold to proceed with cancellation.
2.Membership Change: If you wish to switch your membership plan, feel free to reach out to us directly. We’re here to assist you in finding the plan that best fits your needs.
Refund Policy: We understand that circumstances may change, and we’re here to help. Here’s what you need to know about our refund policy:
1.Usage Threshold: To be eligible for a refund, you must not have used our service more than twice within the specific plan. We believe in fair usage, and refunds can only be issued if your usage meets this criteria.
2.Refund Process: To claim a valid refund, please contact us via email at support@upcmt.com. Our dedicated support team will assist you in processing your refund request promptly.
NOTE:
- All cancellation, rescheduling and substitution requests must be notified to us by email at refund@upcmts.com.
- You are not eligible for refunds, if you have accessed and used our service above threshold frequency.
- All refunds will be credited back to your account within 10-15 business days of the refund request.
- Refunds or credits for rescheduling the plan cannot be issued for non-usage.
- Upcmts may modify its refund policy at any time without notice, provided however that the refund policy in effect at the time of any transaction shall apply to such purchase despite any subsequent change in such policy.
- If you do not notify in writing about your cancellation or reschedule, or do not attend the training, you would not be offered a refund, nor the option to reschedule.
Cancellations or rescheduling by Razorpay :
- Upcmts reserves the right to cancel or reschedule itz service at any time, including but not limited to, insufficient registrations,server unavailability, or if our service pauses due to unforeseen circumstances.
- Upcmts not liable for any direct, indirect, consequential, or special damages that may be incurred due to a cancellation of a scheduled class.
Additional Information:
We want to ensure that your experience with us is as smooth as possible, so here are a few additional points to keep in mind:
Disclaimer: While we strive to provide accurate and up-to-date information, please note that our policies may be subject to change without prior notice. We recommend reviewing our policies periodically for any updates.
Customer Support: Our customer support team is here to assist you with any questions or concerns you may have. Don’t hesitate to reach out to us – we’re here to help!
Terms of Service: By using our website and services, you agree to abide by our Terms of Service. Please take a moment to familiarize yourself with these terms for a complete understanding of your rights and responsibilities. At upcmts.com, we value your trust and strive to provide you with the best possible experience. If you have any further questions or require assistance, please don’t hesitate to contact us.
Thank you for choosing UPCMT.com!
Warm regards,
UPCMTS.com